Return Policy

Please read and understand our Return Policy. Please let us know if you have any questions or concerns before purchasing.

Thank you for shopping The Island Mercantile! We want you to love what you have ordered. If for any reason you are not in love with your purchase, we will gladly accept online returns for STORE CREDIT within 14 days of the item being delivered to you. Merchandise must be in original condition; unworn, unwashed with original tags.

Please Note:

Reduced and Sale items, jewelry, intimate items and home goods are final sale that cannot be returned or exchanged.

Please log into your Islandmercantilekw.com account to request the return.

Please note, returns may take 2-3 business days to process from date of arrival. When returning, please securely pack and seal returned items in an appropriate shipping box or envelope as we are not liable for packages we do not ship ourselves.

Please send returns to:

The Island Mercantile

Attn: Return Department

804 Caroline St

Key West, FL 33040